Privacy Policy for Senen Ltd

Last Updated: 31 August 2025

1. Introduction

Welcome to Senen Ltd (“we”, “us”, “our”). This privacy policy explains how we collect, use, and protect the personal information you provide when you use our website and when you contact us through our contact form.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Who We Are (The Data Controller)

We are the data controller for the information you provide on this website. Our official details are:

  • Company Name: Senen Ltd

  • Company Number: 16516040

  • Registered Office Address: Wood End Farm Wood End Lane, Kempston, Bedford, England, MK43 9BW

For any privacy-related questions or to exercise your data protection rights, please contact us at [email protected]

3. What Information We Collect

We collect personal information in two ways:

  • Information you voluntarily provide to us: When you use our contact form, we collect the information you choose to provide, which includes:

    • Your Email Address

    • The content of your message/enquiry.

  • Information collected automatically: When you visit our site, we may collect basic technical data, such as your IP address and browsing behaviour, through cookies and our server logs. This helps our website to function correctly.

4. How and Why We Use Your Information

We use your personal information for distinct purposes, each with a specific legal basis:

  • To Respond to Your Enquiries: We use the information you submit via our contact form to understand and respond to your message. The legal basis for this is our Legitimate Interest to engage with potential clients and partners who have shown interest by contacting us.

  • To Send You Launch Updates (if you sign up for them): If you specifically sign up for our mailing list, we will use your name and email to send you news about our launch. The legal basis for this is your Consent. You can withdraw this consent at any time by unsubscribing.

5. Who We Share Your Data With

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business, including:

  • Website and Form Provider: Our website is hosted by Squarespace, which processes and stores form submission data on our behalf.

  • Email Provider: Your enquiries are sent to our email account so we can respond.

6. Data Storage and Transfers

Your information may be stored on secure servers located outside the United Kingdom (UK). Where we transfer your data internationally, we ensure that appropriate legal safeguards, such as Standard Contractual Clauses, are in place to protect your information to the same standard as required by UK law.

7. How Long We Keep Your Data

We have different retention periods for different types of data:

  • Contact Form Submissions: Information from enquiries will be retained for as long as necessary to resolve your query, and for a short period thereafter for our business records (typically 12 months).

  • Mailing List Data: If you subscribe to our updates, we will keep your data until you choose to unsubscribe.

8. Your Data Protection Rights

Under UK GDPR, you have rights regarding your personal data, including the right of access, rectification, erasure, and objection. To exercise any of these rights, please contact us at [email protected].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to This Policy

We may update this policy in the future. Any changes will be posted on this page with an updated "Last Updated" date.