Senen helps reduce the administrative burden on handlers and surface trends and patterns in historical claims data to inform better decision-making.

Revolutionising insurance claims technology with
the industry’s pioneers

There are opportunities to optimise efficiency, accuracy and outcomes throughout the claims lifecycle

Handle claims faster
and more efficiently

Reduce claims leakage
and litigation risk

Optimise capital
structures

Support at every stage
of the claim

Senen sits alongside your handlers from first notification to recovery, taking on the admin and putting the right information in front of them when a decision is due.

01
Notification
Notification received and information extracted from message and attachments
02
Triage
Triaged based on Line of Business, Peril, Authority, and Client history
03
Policy Wording
Retrieval
Supporting information (such as policy wording) is retrieved from internal systems
04
Data
Capture
Augmented creation of System of Record
05
Coverage
Assessment
Claim is reviewed to validate coverage (and also identify any additional cover that could be claimed against)
06
Dynamic
Reserving
Signals from the claim are used to inform initial reserve recommendations, drawing on patterns in historical claims data
07
Augmented
Correspondence
Acknowledgments, requests for information, notifications and instructions drafted – to clients, carriers, adjusters, lawyers, engineers
08
Recovery
Screening for subrogation and recovery opportunities

Senen supports organisations across the insurance value chain

  • Less time on admin, more time advocating for clients.

  • Consistent handling at volume, with an audit trail for every decision.

  • Faster triage and clearer loss data to report back to capacity.

  • More accurate reserving, fewer disputes and lower indemnity spend.

Identify trends and patterns in claims data

Analyse historical claim files to identify characteristics and language patterns that correlate with outcomes and applies them at the point
of decision.

  • Support risk engineering
    Patterns across the book feed back into underwriting and loss prevention.

  • Inform up-front payments or cash settlements
    Identify claims where an early, fair offer is the better outcome.

  • Increase accuracy of case reserving
    Benchmark new claims against how similar claims actually closed.

  • Litigation and subrogation decisions
    Spot the signals of claims likely to dispute, and the ones worth pursuing.

Built by claims experts

Senen was developed in collaboration with a large London Market broker and is now working with a number of mid-size brokers, transforming their claims operations.
The team brings experience from Allianz, Lloyd's, Talbot, Accenture and FTI Consulting.

Recognition

Senen has gained industry recognition for its approach to commercial insurance claims, winning the 2026 InsurTech Connect (ITC) London Challenge Lab, sponsored by Generali, where it was selected from a competitive field of early-stage insurtechs and assessed on innovation, commercial viability and scalability. Senen has also been selected for the Microsoft for Startups Programme, further supporting the development and growth of the platform.

Learn more

Josh Frossel
Founder & CEO

Insurance strategy, operational change and underwriting background across in-house and consulting roles. INSEAD MBA.

LinkedIn

Recognition

Senen sits alongside your handlers from first notification to recovery, taking on the admin and putting the right information in front of them when a decision is due.

Discovery

·

Analysis

·

Strategy Design

·

Discovery · Analysis · Strategy Design ·

  • “Their strategic framework aligned our disparate processes and produced measurable gains within one quarter.”

    -- Former Customer

  • “We observed immediate efficiency improvements after the implementation plan was executed precisely as outlined.”

    -- Valued Client

  • “Clear communication and rigorous analysis distinguished the team from prior vendors we engaged.”

    -- Procurement Lead

Flexibility

Self-service modifications empower clients to adjust meeting times within defined parameters without disrupting resource allocation.

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