Revolutionising insurance claims technology with the industry’s pioneers

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There are opportunities to optimise efficiency, accuracy and outcomes throughout the claims lifecycle

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01.
Handle claims faster and more efficiently

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02.
Reduce claims leakage and litigation risk

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03.
Optimise capital structures

Support at every stage of the claim

Senen sits alongside your handlers from first notification to recovery, taking on the admin and surfacing relevant information when a decision is due.

01
Notification
Notification received and information extracted from message and attachments
02
Triage
Triaged based on Line of Business, Peril, Authority, and Client history
03
Policy Wording
Retrieval
Supporting information (such as policy wording and schedule) is retrieved from internal systems
04
Data
Capture
Augmented creation of System of Record
05
Coverage
Assessment
Claim is reviewed to validate coverage
06
Dynamic
Reserving
Predict likely ultimate settlement values
07
Augmented
Correspondence
Acknowledgments, requests for information, notifications and instructions drafted – to clients, carriers, adjusters, lawyers, engineers
08
Recovery
Screening for subrogation and recovery opportunities

Senen supports organisations across the insurance value chain

  • Spend less time on admin, more time advising for clients.

  • Handle claims efficiently and deliver a positive customer experience.

  • Handle claims more efficiently and incorporate insights into underwriting models.

  • Handle claims more efficiently, improve accuracy of case reserving more accurately, and reduce claims leakage.

Identify trends and patterns in claims data

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Analyse historical claim files to identify characteristics and language patterns that correlate with outcomes and applies them at the point of decision.

  • Support risk engineering
    Insights can be shared with policyholders to help them reduce their risks profiles.

  • Inform Underwriting
    Share trends and patterns with underwriting teams to refine policy wordings and underwriting models.

  • Increase accuracy of case reserving
    Reduce reserve volatility and in turn reserve risk capital requirements.

  • Optimise litigation and subrogation decisions
    Triage risks and opportunities to allocate resource.

About us

The Senen team brings together insurance market and large-scale technology engineering experience, supported by advisers who have built and scaled technology businesses in financial services.

Leadership combines claims, underwriting, strategy and transformation experience from across the insurance industry, including the Lloyd's market, and from consulting. Engineering is UK-based.

Our advisers have backgrounds in fintech, enterprise technology, insurance and financial services.

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Experience from:

Recognition

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Senen has gained industry recognition for its approach to commercial insurance claims, winning the 2026 InsurTech Connect (ITC) London Challenge Lab, sponsored by Generali, where it was selected from a competitive field of early-stage insurtechs and assessed on innovation, commercial viability and scalability.

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Senen has also been selected for the Microsoft for Startups Programme, further supporting the development and growth of the platform.

Learn more
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